3 min read
Drive-thru innovation: how tech is transforming traditional drive-thru
We love our drive-thrus
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3 min read
Paperless kitchen – how a KMS can streamline operations & enhance CX
Your kitchen is the nerve centre of your hospitality business. No hospitality business can operate without a kitchen to prepare meals for your...
3 min read
Loyalty programs: Benefits for you, customers, and community
Loyalty – essential to QSR and fast casuals
3 min read
Redcat launches its hospitality platform in the UK
On 7th Feb 2023, the Aussies opened the batting at Lords Cricket Ground. But this wasn’t the Ashes, and for once, both sides were winners. The event...
3 min read
7 ways that tech helps hospitality with rising costs & staff shortages
As the pandemic restrictions lifted, hospitality businesses gave a collective sigh of relief. But that relief was short-lived when the realities of...
3 min read
The hospo top 10: Trends shaping 2023 for the hospitality sector
As we approach a new year, thoughts naturally turn to what lies ahead. Hospitality businesses move into 2023 with some pretty big challenges, but...
3 min read
First-party data: Personalised loyalty for QSRs
QSR operators know that their customers want loyalty programs. More than that – they demand it. But not just the run of the mill, ‘one size fits all’...
2 min read
Goal psychology in loyalty programs
Loyalty programs can be incredibly beneficial to a business.
2 min read
How Deputy and Redcat are taking the guesswork out of rostering
The old ‘pen and paper’ days of hospitality rostering are quickly becoming a thing of the past.
2 min read
Redcat’s five-year MBO anniversary: looking back, looking forward
Redcat has certainly come a long way over the past five years.
2 min read
Technology the key to solving WA’s hospitality staffing crisis
Published The West Australian=
1 min read
CHATIME AUSTRALIA APPROACHES 1.2M LOYAL-TEA MEMBERS
Published in Convenience World and Franchise Business Executive
3 min read
Integrating systems with a trusted partner reaps benefits
Working with a trusted partner is key to effective integration, development, and support.
3 min read
Fast forward - the top 10 key QSR trends to watch in 2022
As the world and its restaurants are re-opening, the QSR industry can turn its back on the rollercoaster that was the last 18 months and look forward...
2 min read
Listen & learn - 3 ways to use feedback to improve customer experience
Customer experience has always been a key goal if you’re a hospitality business, but over the last 18 months, it just got even more important.
3 min read
Surviving tough times
How hospitality businesses are using technology to ease the pressures of lockdown As a hospitality business owner or manager, you’re probably feeling...
2 min read
Thinking outside the Box
Concept Eight and Redcat partner to streamline operations with a single management portal for virtual and physical brands Concept Eight is the...
3 min read
Top 10 Hospitality Tech Trends for 2021
Most people, especially in the hospitality sector, were very glad to say goodbye to 2020. A tough and challenging year for all, but none more so than...
4 min read
Virtual Brands & Dark Kitchens: Benefits for Hospitality Franchises
We explore how virtual brands and dark kitchens are benefitting franchise hospitality businesses. Imagine running a franchise with 20 locations -...
3 min read
Virtual brands: A passing phase or long-term shift in hospitality?
We explore the 12 ways that virtual brands are benefitting hospitality businesses. Virtual brands seem to be flavour of the moment in the world of...