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Tipping has long been a bone of contention in the UK hospitality industry – with staff unhappy at the way that tips are allocated, at not receiving their fair share, or not even having visibility of the data to know what their rightful cut is or to...
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The birth of open banking
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Artificial Intelligence (AI) burst into the social consciousness with a bang in late 2022. The technology, which has actually been around for a...
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We love our drive-thrus
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Your kitchen is the nerve centre of your hospitality business. No hospitality business can operate without a kitchen to prepare meals for your...
3 min read
Loyalty – essential to QSR and fast casuals
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On 7th Feb 2023, the Aussies opened the batting at Lords Cricket Ground. But this wasn’t the Ashes, and for once, both sides were winners. The event...
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As the pandemic restrictions lifted, hospitality businesses gave a collective sigh of relief. But that relief was short-lived when the realities of...
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As we approach a new year, thoughts naturally turn to what lies ahead. Hospitality businesses move into 2023 with some pretty big challenges, but...
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QSR operators know that their customers want loyalty programs. More than that – they demand it. But not just the run of the mill, ‘one size fits all’...
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Loyalty programs can be incredibly beneficial to a business.
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The old ‘pen and paper’ days of hospitality rostering are quickly becoming a thing of the past.
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Redcat has certainly come a long way over the past five years.
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Published The West Australian=
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Published in Convenience World and Franchise Business Executive
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Working with a trusted partner is key to effective integration, development, and support.
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As the world and its restaurants are re-opening, the QSR industry can turn its back on the rollercoaster that was the last 18 months and look forward...
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Customer experience has always been a key goal if you’re a hospitality business, but over the last 18 months, it just got even more important.
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How hospitality businesses are using technology to ease the pressures of lockdown As a hospitality business owner or manager, you’re probably feeling...
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Concept Eight and Redcat partner to streamline operations with a single management portal for virtual and physical brands Concept Eight is the...
