Redcat today announced the next step in its strategy of providing full integration with online food delivery providers. Redcat has now added Uber Eats integration to its portfolio of software applications for hospitality businesses.
Uber Eats has more than 20,000 restaurant partners on its platform in Australia and New Zealand and operates in 24 cities, covering two thirds of the Australian population. The phenomenon of the Uber Eats app has generated enormous revenue opportunity for cafes, restaurants and QSRs. However without integration, the process of capturing orders can be difficult.
Redcat CEO Jeff Lamb said: “Our clients love having the additional orders that come from Uber Eats, but those extra orders came at the expense of efficiency. The manual process of physically entering orders into restaurants’ point of sale system often result in costs to the business through staff time, order errors and reconciliation issues.”
With the Redcat integration module, Uber Eats orders are received directly into the POS with no double handling, and are processed automatically as soon as they are received.
Grill’d has been an early adopter of Redcat’s Uber Eats option who are rolling out the integration across Australia. “We’re delighted by what we have helped Grill’d to achieve”, says Jeff. “Integration is the key in hospitality systems the more parts of the business you can connect, the more business benefit you can deliver. It’s the principle behind Redcat’s constant drive towards seamless integration throughout the supply
chain. Today’s announcement is a great example of the very real difference integration makes to a business. We’ve launched Deliveroo and Uber Eats integrations, and will continue to work with new partners to deliver value to our hospitality clients.”
Find out more about the integration
About Redcat
Redcat is a specialist IT platform provider to the hospitality industry. Its Polygon suite of software application options and smartphone apps integrate to offer a complete hospitality IT platform.
