Support & Resources
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Contact numbers/support hours
Phone Support
Australia 1300 4 REDCAT (1300 473 322)
Malaysia Toll Fee 1-800-81-7786
UK Freephone Number +44 (800) 058 4259
Malaysia Toll Fee 1-800-81-7786
Thailand Toll-Free 1800 014 714
Indonesia Toll-Free 0800 150 3109
Singapore Toll-Free 800 492 2722
UAE Toll-Free 800 032 1079
Hours of Operation
Standard Support
9:00am to 5:00pm local time
Extended Hours
5:00pm to 9:00am local time
Critical Issues Only
Downloads
Helpdesk Utilities
(Use Only Under Instruction From Redcat)
RCSINET Version 2010 Download
REDCAT HOST (POS) Version 2016 Download
REDCAT QUICKSUPPORT Version 2016 Download
Training
Redcat will provide initial training during installation and comprehensive software documentation is included with all products.
Further training and refresher courses, both external and on-site, are available in all states according to your requirements and at affordable rates.