4 min read
The tech-driven evolution of QSRs and restaurants: top trends for 2025
As we move towards the end of one year, we traditionally look ahead to the next, and at Redcat we’re no different. We...
Blog
Read about thoughts on the hospitality sector
3 min read
Powering your QSR: How a strong network drives customer service, engagement, and growth
Nov 13, 2024 by Louie Scarpari
No QSR is an island - in order to operate efficiently and to deliver great customer service, every part of your...
3 min read
5 ways to reduce power consumption and waste in Quick-Service Restaurants
Oct 30, 2024 by Louie Scarpari
Sustainability is an increasing priority for business – driven by the increasing cost of energy, placing pressure on...
3 min read
Unlocking Insights with Customer Analytics
Sep 12, 2024 by Louie Scarpari
The three powerful ways you can harness customer data to supercharge your QSR business. If you don’t know what your...
3 min read
Frictionless ordering: Mobile Wallets & Voice Assistants Take Center Stage
Aug 19, 2024 by Louie Scarpari
Consumers at QSRs are generally looking for two things: great tasting food – that’s a given- and convenience. They want...
2 min read
Gong cha implements Redcat’s IT platform in Australia in just 8 days
Jul 29, 2024 by Louie Scarpari
As one of the world’s fastest-growing bubble-tea brands, Gong cha found its existing point-of-sale (POS) system...
3 min read
The five hardware innovations that are changing the face of QSR
Jul 25, 2024 by Louie Scarpari
QSR is a fast-paced, dynamic industry. Its consumers are demanding, always looking for ‘new and improved’, whether...
2 min read
5 game-changing benefits of integrating inventory & POS systems
Jul 8, 2024 by Louie Scarpari
Managing inventory is one of the most important, and challenging, tasks when you’re running a QSR. It’s essential to...
4 min read
9 great reasons to choose Redcat
Jun 4, 2024 by Louie Scarpari
When you’re selecting a new hospitality IT platform, it can be hard to unravel all the information and cut through the...
3 min read
Protecting Brand & Customer Data: Security Workshop Summary
May 16, 2024 by Louie Scarpari
A summary of Redcat’s recent Data Security event, with guest speakers Darren Hopkins and Amir Ansari. One of the...
1 min read
Digital Stamp Cards & QR Codes on Receipts
May 13, 2024 by Louie Scarpari
Digital Stamp Cards Digital Stamp Cards provide a modern and secure method for enhancing customer loyalty and...
1 min read
UK Fast Casual & QSR Chains: Why Omni-Channel Solutions Matter
May 9, 2024 by Louie Scarpari
The UK's fast-casual and QSR (Quick Service Restaurant) market is booming. Customers crave convenience and crave value,...
3 min read
Phygital in QSR: What it is and how restaurants can benefit from it
Apr 26, 2024 by Louie Scarpari
‘Phygital’ is a word that you are probably seeing more and more frequently. It’s a blended word, from ‘physical’ and...
3 min read
Protecting your brand reputation through data security
Apr 2, 2024 by Louie Scarpari
Great brands each have their own personality and strengths, but one thing they all have in common is that they are...
2 min read
Inventory integration partners
Mar 19, 2024 by Louie Scarpari
We know that managing inventory in a restaurant can be a challenging and tedious task, particularly when trying to...
1 min read
Apple, Google Pay + Digital Wallets
Mar 5, 2024 by Louie Scarpari
Easy online order payment using Apple & Google Pay Experience the convenience of streamlined online order payments with...
2 min read
Redcat has your delivery needs covered!
Feb 27, 2024 by Louie Scarpari
The Redcat team is consistently releasing and updating delivery solutions to suit the requirements of the ever-evolving...
1 min read
Omni-channel Loyalty
Feb 20, 2024 by Louie Scarpari
What does a fractured loyalty system look like? You might see your fractured loyalty show up in one of the following...
2 min read
Gong cha England technology investment to drive UK growth
Feb 12, 2024 by Louie Scarpari
Press Release Gong cha England and Redcat have announced that the fast-growing bubble tea chain will use Redcat's...
1 min read
Customer Loyalty & Enhance User Experience
Feb 6, 2024 by Louie Scarpari
Tiered loyalty Reward your customers for their loyalty and spending habits with our tiered loyalty program. By creating...
3 min read
White Label Delivery – the 10 benefits all UK restaurants need to know
Feb 1, 2024 by Louie Scarpari
In the world of QSRs and fast casual dining, consumers want not just delicious, tasty food, but convenience. That’s why...
3 min read
Top Hospo Tech Trends for 2024
Dec 11, 2023 by Louie Scarpari
As we approach the end of a year, we start to look ahead at what the next year will hold. In 2024, we can be said to be...
3 min read
THE 3 FUNDAMENTAL SOLUTIONS to Mending the fractured tech stack
Dec 4, 2023 by Louie Scarpari
One of the biggest challenges that growing hospitality businesses face in today’s tech-powered business environment is...
2 min read
UK tipping legislation & lessons for Aussie operators
Nov 9, 2023 by Louie Scarpari
Tipping has long been a bone of contention in the UK hospitality industry – with staff unhappy at the way that tips are...
2 min read
The 4 ways that restaurants are benefiting from payment innovation
Nov 2, 2023 by Louie Scarpari
The birth of open banking The last few years have seen a seismic change in the payments landscape. Gone are the days...
3 min read
The rise of AI and how it can help hospitality
Aug 29, 2023 by Louie Scarpari
Artificial Intelligence (AI) burst into the social consciousness with a bang in late 2022. The technology, which has...
4 min read
Drive-thru innovation: how tech is transforming traditional drive-thru
Jul 4, 2023 by Louie Scarpari
We love our drive-thrus Drive-thru restaurants have been around for a long time – especially in car-loving nations like...
3 min read
Paperless kitchen – how a KMS can streamline operations & enhance CX
Jun 8, 2023 by Louie Scarpari
Your kitchen is the nerve centre of your hospitality business. No hospitality business can operate without a kitchen to...
3 min read
Fractured tech stack pain: A platform approach remedy
Mar 24, 2023 by Louie Scarpari
A juggling act As any hospitality business owner or operator will tell you, running a hospitality business is a real...
3 min read
Loyalty programs: Benefits for you, customers, and community
Mar 2, 2023 by Louie Scarpari
Loyalty – essential to QSR and fast casuals For QSRs and fast casuals, loyalty programs are a must-have. They are...
3 min read
Redcat launches its hospitality platform in the UK
Feb 23, 2023 by Louie Scarpari
On 7th Feb 2023, the Aussies opened the batting at Lords Cricket Ground. But this wasn’t the Ashes, and for once, both...
3 min read
7 ways that tech helps hospitality with rising costs & staff shortages
Feb 2, 2023 by Louie Scarpari
As the pandemic restrictions lifted, hospitality businesses gave a collective sigh of relief. But that relief was...
3 min read
The hospo top 10: Trends shaping 2023 for the hospitality sector
Jan 11, 2023 by Louie Scarpari
As we approach a new year, thoughts naturally turn to what lies ahead. Hospitality businesses move into 2023 with some...
3 min read
First-party data: Personalised loyalty for QSRs
Jan 11, 2023 by Louie Scarpari
QSR operators know that their customers want loyalty programs. More than that – they demand it. But not just the run of...
2 min read
Goal psychology in loyalty programs
Jan 11, 2023 by Louie Scarpari
Loyalty programs can be incredibly beneficial to a business. They help improve customer retention and add significant...
2 min read
How Deputy and Redcat are taking the guesswork out of rostering
Jan 11, 2023 by Louie Scarpari
The old ‘pen and paper’ days of hospitality rostering are quickly becoming a thing of the past. Today, technology is...
2 min read
Redcat’s five-year MBO anniversary: looking back, looking forward
Jan 11, 2023 by Louie Scarpari
Redcat has certainly come a long way over the past five years. In mid-2017, four of our directors – Jeff Lamb, Lawrence...
2 min read
Technology the key to solving WA’s hospitality staffing crisis
Jan 11, 2023 by Louie Scarpari
Published The West Australian= The impacts of COVID-19 have been challenging for many industries, and perhaps none more...
5 min read
Restaurants look to virtual brands for another bite at the cherry
Jan 11, 2023 by Louie Scarpari
Published Good Food In a post-pandemic, short-staffed world, where on-demand is the expectation, more restaurants are...
2 min read
New Redcat & Impact Data study finds customer marketing sweet spot
Jan 11, 2023 by Louie Scarpari
Published B&T A new study from digital marketing platform Impact Data has found that sending between seven and nine...
1 min read
CHATIME AUSTRALIA APPROACHES 1.2M LOYAL-TEA MEMBERS
Jan 11, 2023 by Louie Scarpari
Published in Convenience World and Franchise Business Executive Bubble tea giant Chatime Australia continues to flex...
3 min read
How to implement an effective and personalised loyalty program
Jan 11, 2023 by Louie Scarpari
Published in IT Brief There’s no doubt about it – incorporating a robust customer loyalty program in almost any...
3 min read
Integrating systems with a trusted partner reaps benefits
Jan 11, 2023 by Louie Scarpari
Working with a trusted partner is key to effective integration, development, and support. With Fast Casuals and QSRs...
3 min read
Fast forward - the top 10 key QSR trends to watch in 2022
Jan 11, 2023 by Louie Scarpari
As the world and its restaurants are re-opening, the QSR industry can turn its back on the rollercoaster that was the...
2 min read
Listen & learn - 3 ways to use feedback to improve customer experience
Jan 11, 2023 by Louie Scarpari
Customer experience has always been a key goal if you’re a hospitality business, but over the last 18 months, it just...
3 min read
Surviving tough times
Jan 11, 2023 by Louie Scarpari
How hospitality businesses are using technology to ease the pressures of lockdown As a hospitality business owner or...
2 min read
Thinking outside the Box
Jan 11, 2023 by Louie Scarpari
Concept Eight and Redcat partner to streamline operations with a single management portal for virtual and physical...
3 min read
Top 10 Hospitality Tech Trends for 2021
Jan 10, 2023 by Louie Scarpari
Most people, especially in the hospitality sector, were very glad to say goodbye to 2020. A tough and challenging year...
4 min read
Virtual Brands & Dark Kitchens: Benefits for Hospitality Franchises
Jan 10, 2023 by Louie Scarpari
We explore how virtual brands and dark kitchens are benefitting franchise hospitality businesses. Imagine running a...
3 min read
Virtual brands: A passing phase or long-term shift in hospitality?
Jan 10, 2023 by Louie Scarpari
We explore the 12 ways that virtual brands are benefitting hospitality businesses. Virtual brands seem to be flavour of...
3 min read
The rise of the dark kitchen and virtual brands
Jan 10, 2023 by Louie Scarpari
Time for dinner - and Australians around the country open up a food ordering app, scroll their favourite cuisines and...
2 min read
Summary of the latest Victorian Government business incentives
Jan 10, 2023 by Louie Scarpari
Business Support Fund 3 The total grant will be: $10,000, $15,000 or $20,000 depending on the size of the business’...
4 min read
Redcat chooses AWS for scalability & integration simplicity
Jan 10, 2023 by Louie Scarpari
No company wants to say "no" to its customers. However, by late 2017, this was getting harder for Redcat to avoid. The...
2 min read
Delivery shouldn’t die because dine-in is back on the menu
Jan 10, 2023 by Louie Scarpari
Originally appeared on Inside Small Business In the wake of COVID-19, the hospitality industry was brought to its...
Interview: Mark Attard of San Churro & Lawrence Pelletier of Redcat
Jan 10, 2023 by Louie Scarpari
Interview with Mark Attard, CMO of San Churro and Lawrence Pelletier, Sales and Marketing Director of Redcat, talking...
1 min read
New technology from Redcat offers struggling restaurants a lifeline
Jan 10, 2023 by Louie Scarpari
In an Australian-first, local hospitality tech company Redcat has launched a low-cost platform that provides three key...
3 min read
COVID-19 financial aid for hospitality: A snapshot
Jan 10, 2023 by Louie Scarpari
Understanding the federal government's stimulus package, state government incentives and council grants can be...
1 min read
Want that Delivered?
Jan 10, 2023 by Louie Scarpari
Redcat Offers Low, Fixed Cost Delivery Dear Customers, Partners and Friends, We’ve spent the last week or so trying to...
3 min read
Business Intelligence
Jan 10, 2023 by Louie Scarpari
Your hospitality business generates a lot of data. Captured within your business systems - POS, loyalty, finance, staff...
1 min read
Redcat Serves at the Australian Open
Jan 10, 2023 by Louie Scarpari
The Australian Open offers not just great tennis, but a range of food and beverage outlets to keep fans refreshed. From...
2 min read
Creating recognisable brand identity for bars, restaurants, and cafes
Jan 10, 2023 by Louie Scarpari
Walk down most city centre streets and you’ll see more cafes, bars and restaurants than just about all the other retail...
3 min read
4 steps to a successful loyalty program for your cafe or restaurant
Jan 10, 2023 by Louie Scarpari
Café and restaurant owners know that a loyalty program is a great way to grow their business. It encourages customers...
3 min read
The top 6 things that franchise businesses do really well...
Jan 10, 2023 by Louie Scarpari
Franchising is big business - it’s one of the fastest growing segments in Australia economy, representing 4% of our...
3 min read
From bytes to bites
Jan 10, 2023 by Louie Scarpari
Cloud, Cloud computing, Cloud software, Running in the Cloud - they’re terms we hear everywhere. What is ‘Cloud...
2 min read
Are you ready to evolve? Moving from POS to a Hospitality IT platform
Jan 10, 2023 by Louie Scarpari
If you’re running a hospitality business - at least if it’s anything upwards of a lemonade stall - you’ll have some...
2 min read
ATO's new asset write-off: Instant benefits for small businesses
Jan 10, 2023 by Louie Scarpari
Did you know about the Government’s instant asset write off scheme for small business? If so, did you know the...
3 min read
7 habits of a successful hospitality business
Jan 10, 2023 by Louie Scarpari
1. Understand your numbers – yes, hospitality is about great food and service, but it’s also about the hard-nosed...
3 min read
Real-time visibility for decision making in hospitality
Jan 10, 2023 by Louie Scarpari
As business management thinker Peter Drucker so famously said; “You can’t manage what you can’t measure”. Nowhere is...
1 min read
Redcat rolls out automated Uber Eats integration at Grill’d
Jan 10, 2023 by Louie Scarpari
Redcat today announced the next step in its strategy of providing full integration with online food delivery providers....
4 min read
8 ways loyalty & online ordering help grow your hospitality business
Jan 10, 2023 by Louie Scarpari
In the increasingly competitive world of hospitality, businesses are always looking for an edge, for something to set...
1 min read
Nando’s streamlines Uber Eats with Redcat
Jan 10, 2023 by Louie Scarpari
Redcat today announced the next step in its strategy of providing full integration with online food delivery providers....
1 min read
Redcat announces Australian first POS integration with Deliveroo
Jan 10, 2023 by Louie Scarpari
New functionality offers efficiency, accuracy and improved customer service Redcat today announced its Deliveroo...
2 min read
Making Sense Out of Chaos - The Power of Information
Jan 10, 2023 by Louie Scarpari
Managing a restaurant can be a rather complicated affair. The number of balls that are in the air at any given time are...
1 min read
NSW and SA gift card regulation changes are on the way!
Jan 10, 2023 by Louie Scarpari
How will this affect Redcat gift cards and what do you need to do? Did you know that newly introduced NSW legislation...
2 min read
Quality, Price, and Convenience: Innovations for the Digital Age
Jan 10, 2023 by Louie Scarpari
Hospitality is a tough industry. Australian consumers are very demanding - they want quality, price, and convenience,...
Chatime Australia is pleased to announce our official partnership!
Jan 10, 2023 by Louie Scarpari
Chatime Australia is pleased to announce our official partnership with Redcat Hospitality Solutions after a successful...
2 min read
Queensland Rail Introduces Redcat Point of Sale
Jan 9, 2023 by Louie Scarpari
Following a successful implementation on V/Line, Queensland Rail has implemented the Redcat Polygon POS System for its...
1 min read
Boost Juice launches it's new app!
Dec 16, 2022 by Louie Scarpari
Smoothie giant, Boost Juice, have launched their Redcat developed loyalty and online ordering Smartphone App, rewarding...
2 min read
Redcat have positively changed the Menangle Tabcorp Park racing track
Dec 15, 2022 by Louie Scarpari
Australian Harness Racing is quickly establishing a global reputation based on incredible times being run at the new...
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