Best POS Systems for UK QSRs: Top 10 Solutions for Seamless Operations

Introduction

In the fast-paced world of UK Quick Service Restaurants (QSRs), having the right Point of Sale (POS) system is essential for success. This article highlights the top 10 POS systems designed to help QSRs manage high-volume orders, enhance order accuracy, and streamline daily operations. 

By adopting the right technology, restaurants can overcome key challenges such as improving speed, boosting operational efficiency, and delivering exceptional customer satisfaction.

1. Redcat POS: Innovation and Scalability for UK QSRs

Redcat’s Polygon POS system is a reliable and user-friendly Point of Sale system designed for cafés, bars, restaurants, and franchise businesses, whether operating as a single site or a multi-location enterprise. 

Offering seamless integration with other Redcat solutions, it provides a comprehensive platform to manage both front-of-house and back-office operations. With the flexibility to run locally or on the cloud, Redcat POS ensures business continuity with built-in redundancy and is customizable to meet specific operational needs.

Key Features and Benefits of Redcat’s POS 

• Integrated EFT POS
  
  
  • Secure and seamless payment processing ensures smooth transactions, reducing customer wait times during peak hours.
• Customizable POS Keypad
  
  
  • Tailor the keypad layout to display unlimited sales items, allowing for faster order processing and more efficient service.
• Quick Look-Up
  
  
  • Instantly access recipe and allergy information, ensuring customer safety and providing informed service for an enhanced dining experience.
• Table Management Features
  
  
  • Real-time graphical floorplans and order tracking help staff manage table orders efficiently, optimizing customer flow and improving service speed.
• Order Tracking System
  
  
  • Monitor up to eight simultaneous orders with production displays that track preparation times, improving kitchen efficiency and order accuracy.
• Redundancy for Reliability
  
  
  • A built-in backup system ensures uninterrupted service, allowing operations to continue smoothly even during network outages or technical issues.
• Advanced Franchise Features
  
  
  • Multi-site management tools, cloud-based reporting, and enterprise dashboarding provide real-time insights and scalability for growing businesses.
• Add-Ons for Full Functionality
  
  
  • Expand capabilities with modules like Polygon Accounting, Inventory, Loyalty, and Payroll, offering a complete business management solution.

By integrating these features, Redcat’s Polygon POS system helps QSRs optimize operations, improve efficiency, enhance customer experience, and maintain reliability—even during peak hours or unexpected challenges.

Support

Redcat POS ensures businesses are supported at every stage, from implementation to ongoing operations:

• Implementation Assistance: The system comes with expert guidance for setup and configuration, ensuring a smooth transition for businesses of all sizes.
• Customizable Training: Tailored training programs equip staff with the skills to use features like order tracking, back-office reporting, and loyalty integrations such as gift cards,  effectively.
• Real-Time Reporting: Cloud-based updates and monitoring tools provide real-time insights into performance and productivity, allowing businesses to address issues proactively.
• Scalability Support: Designed to grow with businesses, Redcat POS provides solutions for single-location startups to nationwide franchise networks.
• Integration with Third-Party Solutions: Partnerships with other providers ensure businesses can enhance functionality as needed, whether for payments, inventory, or reservations.
• Ongoing Technical Support: Dedicated support teams are available to resolve issues quickly and keep operations running smoothly.

1. Toast POS: Perfect for End-to-End Restaurant Management

Toast POS is an all-in-one platform specifically designed for restaurants. Trusted by over 127,000 restaurants, Toast empowers businesses to streamline operations, increase revenue, and create memorable guest experiences. 

With spill-proof, dust-proof, and restaurant-grade hardware, combined with powerful cloud-based software, Toast is built to handle the unique challenges of the restaurant industry. From front-of-house to back-of-house operations, Toast seamlessly connects every aspect of your business for unmatched efficiency.

Key Features and Benefits of Toast’s POS 

• Restaurant-Grade Hardware
  
  
  • Spill-proof, dust-proof, and heat-resistant design ensures durability in demanding restaurant environments, minimizing downtime and maintenance costs.
• Handheld POS Devices
  
  
  • Portable devices allow servers to take orders and process payments tableside, improving table turnover, reducing order errors, and enhancing guest satisfaction.
• Integrated Payment Processing
  
  
  • Toast’s in-house payment system ensures seamless transactions with offline capabilities, eliminating manual reconciliation errors and providing valuable guest insights.
• Kitchen Display System (KDS)
  
  
  • Consolidates orders from all devices into a single view, with automated firing and real-time tracking. Improves order accuracy, reduces ticket times by up to 40%, and optimizes kitchen workflows.
• Advanced Reporting & Analytics
  
  
  • Cloud-based tools deliver real-time insights into sales, menu performance, and labour costs, empowering restaurant owners to make data-driven decisions for profitability and efficiency.
• Built-In Integrations
  
  
  • Seamlessly connects with reservation systems, marketing platforms, and other essential tools, reducing the need for multiple software solutions and lowering technology costs.
• Tableside Service Features
  
  
  • Servers can take orders, split bills, and process NFC or card payments directly at the table, accelerating service speed and increasing tip potential for staff.

By integrating robust hardware, seamless payment processing, and powerful analytics, Toast POS helps restaurants streamline operations, enhance guest experiences, and maximize efficiency.

Support

Toast offers comprehensive support to ensure the success of every restaurant:

• 24/7/365 Customer Support: Toast’s award-winning support team provides free, around-the-clock assistance through Toast Central.
• Implementation Services: Whether remote or on-site, Toast’s technical experts configure the system to meet your restaurant’s specific needs, ensuring a smooth go-live experience.
• Tailored Training: Access a wide range of training resources, including Toast University webinars, interactive tutorials, and an always-on knowledge base to help your staff master the system.
• Continuous Updates: Stay ahead with early access to new products and updates to continuously improve operations.
• Stevie Award-Winning Support: Recognized as Customer Service Department of the Year, Toast support specialists have extensive restaurant experience and understand the industry’s demands.

1. Square POS: Flexible and Budget-Friendly

Square POS is a cloud-based solution that enables businesses to accept payments, manage operations, and gain insights through robust analytics. Its versatility makes it suitable for a wide range of business types, from small retail shops to full-service restaurants. The system supports various payment methods, including contactless payments, chip cards, and mobile wallets, ensuring a seamless transaction experience for customers. 

Key Features and Benefits of the Square POS System

• Flexible Payment Processing
  
  
  • Offline Mode allows businesses to continue accepting payments even without an internet connection. Transactions are automatically processed once connectivity is restored, ensuring uninterrupted service.
• Retail-Specific Tools
  
  
  • Advanced Inventory Management: Real-time stock tracking, low-stock alerts, and automated purchase order management help prevent stockouts and overstocking.
  • Customer Directory: Maintain detailed customer profiles, track purchase histories, and personalize marketing efforts to increase loyalty and repeat business.
  • Employee Management: Assign roles, monitor sales performance, and track working hours to optimize staff productivity and ensure smooth daily operations.
• Restaurant-Specific Tools
  
  
  • Customizable Floor Plans: Design and manage table layouts to maximize seating capacity and improve service efficiency.
  • Kitchen Display System (KDS): Streamlines kitchen workflows by routing orders to the correct stations, tracking prep times, and improving order accuracy.
  • Menu Management: Easily update menu items, prices, and modifiers from any device to keep menus accurate across all sales channels.
• Comprehensive Reporting and Analytics
  
  
  • Real-Time Insights: Access live data on sales, inventory, and employee performance to make quick, informed business decisions.
  • Customizable Reports: Analyze key metrics like sales trends, category performance, and employee productivity to optimize operations.
• Integration Capabilities
  
  
  • Third-Party Integrations: Expand system functionality with tools like QuickBooks (accounting), Homebase (employee scheduling), and Uber Eats (online ordering) to adapt to evolving business needs.

By combining payment flexibility, powerful analytics, and tailored industry tools, this system empowers businesses to streamline operations, enhance customer experiences, and drive long-term growth.

Support

Square offers a range of support options to assist businesses in maximizing the value of their POS system:

• 24/7 Customer Support: Access round-the-clock assistance via phone, email, or live chat to resolve any issues promptly.
  
  
• Comprehensive Online Resources: Utilize a vast library of guides, tutorials, and community forums to find answers to common questions and learn best practices.
  
  
• Personalized Onboarding: Receive tailored setup assistance to ensure a smooth implementation of the POS system in your business operations.

Square's commitment to providing robust support resources ensures that businesses can effectively leverage their POS system to enhance operations and drive growth.

1. Lightspeed POS: Comprehensive for High-Volume QSRs

Lightspeed POS is a versatile and powerful system built for ambitious hospitality professionals aiming to deliver exceptional guest experiences. Trusted by over 165,000 businesses across more than 100 countries—including 160 Michelin-starred restaurants—Lightspeed POS is a proven solution designed to enhance efficiency, streamline operations, and optimize revenue.

With over 15 years of expertise, Lightspeed empowers restaurants to serve without downtime, flip tables faster, and craft personalized guest experiences. The system offers customizable workflows, including tailored menus, screens, and floor plans, making it adaptable for any business size or model.

Key Features and Benefits of the Lightspeed POS 

• Advanced Insights for Smarter Decisions
  • Lightspeed provides robust data analytics that offers detailed insights into guest behaviour, menu performance, and staff efficiency.
  • Server reports help identify top-performing employees and reveal coaching opportunities, boosting team productivity.
  • Customer loyalty data on spending habits and preferred menu items supports tailored promotions, fostering repeat visits.
  • Integrated business insights make it easier to identify high-margin items, streamline operations, and improve profitability.

• Lightspeed Pulse for Real-Time Data
  • The Lightspeed Pulse app delivers live business insights, enabling you to track sales data, compare performance metrics, and spot trends in real-time.
  • Visual dashboards display key metrics like voids, discounts, and wastage, helping to take actionable steps for improved efficiency.
  • Multi-location management allows seamless switching between venues, providing a comprehensive view for growing businesses.
  • With actionable insights on the go, you stay ahead of the competition, making informed decisions at all times.

• Order Anywhere for Seamless Guest Service
  • Lightspeed’s Order Anywhere feature offers flexible options like online, tableside, and QR code ordering, allowing customers to order in their preferred manner.
  • Eliminate third-party fees by managing takeaway services directly, offering commission-free takeout and delivery.
  • Guests can pre-pay online or pay on-site, increasing convenience and reducing wait times.
  • Real-time menu updates sync with Uber Eats, enhancing visibility while reducing operational complexity.
  • QR code-based contactless payments speed up service and increase table turnover, particularly during busy hours.

• Multi-Location Management
  • Lightspeed’s centralized platform simplifies managing multiple venues, with shared customer data ensuring consistent service across locations.
  • Real-time menu updates across all outlets ensure accuracy and consistency.
  • Location-specific insights help assess performance and make data-driven decisions, streamlining operations as your business grows.

• Enhanced Operational Efficiency
  • Integration with delivery services like Uber Eats and Deliveroo consolidates all orders into one platform, reducing errors and enhancing workflow.
  • Customizable floor plans allow for real-time adjustments, enabling efficient table management.
  • Intuitive tools like custom combo options, menu modifiers, and one-tap kitchen order sending help your staff work smarter, not harder, improving service and increasing revenue.

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Support

Lightspeed offers comprehensive support to ensure a smooth implementation and ongoing success:

• Rapid Implementation: Launch Lightspeed across multiple locations in just a few weeks without disrupting operations.
• 24/7 Local Support: Enjoy priority assistance with a dedicated account manager who understands the hospitality industry.
• Custom Onboarding: Work with the onboarding team to design tailored implementation plans, including user-specific access and training.

Lightspeed POS is a complete solution for restaurants looking to enhance service quality, streamline operations, and grow their business. With its robust features, real-time data insights, and dedicated support, Lightspeed equips hospitality professionals to deliver exceptional guest experiences and drive long-term success.

1. Revel Systems POS: A Shift4 Company

Revel Systems is a powerful, cloud-based, and highly customizable Point of Sale (POS) solution designed for multi-location growth and resilience to marketplace changes. Known for its flexibility, Revel enables businesses to adapt quickly to customer demands, expand their reach, and drive profitability. 

Trusted by over 20,000 global businesses, Revel caters to Quick Service Restaurants (QSRs), Table Service Restaurants, and Specialty Retail Brands, offering cutting-edge tools that streamline operations while enhancing the customer experience.

Key Features and Benefits of the Revel POS System

• Fast-Casual and Quick-Service POS
  
  
  • Revel's POS system is designed for quick-service restaurants, focusing on speed, efficiency, and ease of use to set businesses apart in a competitive industry.
  • Seamless integration between front-of-house and back-of-house operations reduces order times and ensures smooth workflows, improving overall service speed.
  • Paperless digital order flow via a Kitchen Display System (KDS) improves order accuracy, eliminates waste, and optimizes kitchen operations with customizable display screens and digital notification boards for to-go orders.
• Order and Inventory Management
  
  
  • Revel's intuitive user interface streamlines the order-taking process, including conversational ordering for non-linear input, simplifying the experience for both staff and customers.
  • Synchronize inventory across in-store, online, and third-party delivery channels to keep stock levels accurate and avoid over-ordering or shortages, improving efficiency and reducing waste.
• Mobile Solutions and Offline Functionality
  
  
  • Empower staff with mobile solutions that reduce wait times, speed up service, and improve customer satisfaction.
  • The Always-On Mode ensures payment processing continues seamlessly, even during network outages, preventing disruption to service.
  • Revel SmartOrder™ enables customers to order and pay directly from their mobile devices, further reducing wait times and enhancing service speed.
• Delivery Services
  
  
  • Revel offers flexible delivery solutions, including Delivery XT to eliminate third-party fees and maintain control over the customer experience.
  • Revel Driver XT™, powered by DoorDash Drive, enables efficient delivery management without requiring in-house drivers, simplifying operations while maintaining a smooth customer experience.
• Customer Engagement
  
  
  • Build stronger customer relationships with Revel's in-house loyalty program, Loyalty XT, encouraging repeat visits and boosting customer retention.
  • Marketing automation tools allow for personalized promotions and offers, driving customer engagement and increasing sales.
  • Offer gift cards and utilize the customer display system for upselling opportunities and employee tip rewards, further enhancing customer satisfaction and profitability.
• Analytics and Data Insights
  
  
  • Revel provides real-time reporting on key metrics such as sales, top-performing products, busiest hours, and employee productivity, allowing business owners to make data-driven decisions.
  • Enterprise management tools help standardize processes across multiple locations, improving consistency and efficiency across the business.
  • Custom dashboards through Revel Data Connector offer tailored performance analysis to suit each business's unique needs and goals.
• Scalable and Flexible
  
  
  • Revel's open API and scalable tech stack allow businesses to customize their POS ecosystem, adapting to unique needs and sustaining rapid growth as the business expands.
  • Flexibility to scale and integrate additional tools ensures the system can evolve with your business, keeping operations efficient and effective as you grow.

Support

Revel offers comprehensive support to ensure businesses maximize the system’s potential:

• Assistance with setup, billing, payment processing, and inventory management.
• Hardware and network installation, troubleshooting, and error resolution.
• Guidance on kitchen integrations, scheduling, employee management, and reporting tools.
• Continuous updates on new features and API changelogs.

With its robust features and reliable support, Revel Systems empowers businesses to thrive in a competitive marketplace.

1. Aloha Cloud by NCR Voyix

Aloha Cloud by NCR Voyix is an all-in-one, cloud-based Point of Sale (POS) solution tailored for restaurants of all sizes and stages. Built by industry experts, it features an intuitive interface, durable restaurant-grade hardware, and next-day payment funding. With over 30 years of expertise and trusted by over 100,000 restaurants worldwide, NCR Voyix is the #1 restaurant POS provider globally.

Aloha Cloud is designed to enhance operational efficiency and guest experiences. It empowers businesses with actionable data and advanced tools for seamless front- and back-of-house operations, ensuring businesses can scale and adapt as they grow.

Key Features and Benefits Aloha Cloud POS system 

• Front-of-House Capabilities
  
  
  • User-Friendly Interface: Aloha Cloud POS offers an intuitive interface consistent across both fixed terminals and handheld devices, reducing training time, minimizing user errors, and helping employees focus on delivering exceptional guest experiences.
  • Order Management: Simplify the order process with modes for dine-in, curbside pickup, in-house delivery, and third-party delivery. Features like “Hold and Fire” manage order timing, ensuring guests receive fresh food at the right moment.
  • Bar Tabs and Check Splitting: Manage bar tabs with ease by naming, sharing, and securely holding cards to prevent walkouts. The check-splitting functionality offers flexible options like splitting by seat, item, or equal amounts, providing a seamless customer experience.
  • Secure Payments: Process payments through EMV, NFC, digital wallets, and offline modes. Features like tip adjustments, bar tab closures, and fraud prevention ensure a secure and smooth payment experience.
  • Handheld Ordering Devices: Empower staff with handheld POS devices to increase service speed for tableside and drive-thru orders, boosting table turnover, minimizing wait times, and improving the customer experience.
  • Offline Mode: Keep operations running during internet outages by enabling staff to clock in, process orders, and accept payments offline. Data syncs once the connection is restored, ensuring business continuity.
• Back-of-House Capabilities
  
  
  • Kitchen Display System (KDS): Eliminate paper tickets with digital screens that show orders by station. Features like color-coded tickets, audio alerts, and visual indicators for voided items improve order accuracy, reduce waste, and ensure timely service.
  • Multi-Location Management: Manage all locations from a single platform, making it easier to update menus, adjust employee schedules, and analyze performance efficiently across multiple sites.
  • Menu Management: Quickly add or modify menu items, adjust prices, and create promotions with bulk editing tools. Use colour coding to differentiate discounts and maintain consistency across locations.
  • Employee Portal: Streamline shift scheduling and availability requests through the employee portal, reducing management overhead and empowering staff to take ownership of their schedules.
• Employee Management
  
  
  • Time and Attendance Tracking: Employees can clock in and out directly through the POS system, simplifying time tracking and streamlining payroll processes.
  • Role-Based Access Control: Assign specific user roles to employees, limiting access to sensitive data and ensuring accountability within the system.
• Marketing and Loyalty Tools
  
  
  • Built-In Loyalty Programs: Attract and retain customers with customizable loyalty programs, offering rewards based on visits or spending, tracking customer preferences, and encouraging repeat visits through automated campaigns.
  • Email Marketing: Easily create and send email campaigns to promote new menu items, events, and offers. Tools for tracking effectiveness and gathering feedback help optimize marketing strategies.
  • Customer Feedback: Gather insights on guest satisfaction through surveys printed on receipts, enabling businesses to make data-driven improvements to service and offerings.
• Reporting and Analytics
  
  
  • Actionable Insights: Convert raw data into easy-to-understand reports on sales, labour, and menu performance. Identify trends, uncover hidden costs, and make adjustments to maximize profits.
  • Pulse Real-Time App: Access up-to-the-minute data on sales, labour, and operations from your smartphone. Receive notifications for critical issues, allowing you to act quickly from anywhere.
  • Advanced Reporting: Over 300 customizable reports allow you to track sales trends, forecast labour needs, and analyze menu performance. Integration with accounting and payroll tools streamlines back-office operations.
• Online Ordering and Contactless Options
  
  
  • Customizable Online Ordering: Build branded online ordering platforms that include your logo, images, and tailored menus. Customers can order for curbside pickup, delivery, or dine-in, increasing convenience and engagement.
  • QR Code Ordering: Offer a contactless experience by allowing guests to view the menu, place orders, and pay directly from their devices, reducing physical interactions and speeding up service.
  • Future Orders and Scheduling: Enable customers to place orders in advance or schedule pickups for a later date, improving convenience for guests and streamlining service.
• Integrated Payments
  
  
  • Next-Day Funding: Receive funds quickly, improving cash flow and helping you manage operating costs more effectively.
  • Transparent Pricing: Enjoy competitive pricing with no hidden fees for payment processing, offering clarity and simplicity.
  • Secure Payment Processing: Protect customer data with point-to-point encryption, reducing the risk of fraud and ensuring compliance with industry standards.
  • Chargeback Management: Simplify handling disputes with clear reporting and tools to manage chargebacks efficiently.
  • Robust Payment Gateway: Accept various payment methods, including EMV, NFC, digital wallets, and contactless cards, offering flexibility and convenience for your customers.

By combining these advanced features and benefits, Aloha Cloud POS streamlines operations enhances guest satisfaction, and drives growth for restaurants of all sizes.

Support

NCR Voyix provides comprehensive support services to ensure smooth operations:

• 24/7 Live Assistance: Access expert help via phone or online anytime.
• Customer and Developer Portals: Use the portals to manage accounts, access tools, and pay invoices conveniently.
• Online Resources: Access a library of guides, FAQs, and tutorials to troubleshoot or optimize your system.
• On-Demand Information: HTML and PDF product support for both hardware and software solutions.

Whether you’re onboarding, troubleshooting, or scaling, NCR Voyix’s support ensures your restaurant runs smoothly.

1. Clover POS: Simplified Payment and Customer Engagement

Clover POS is a powerful all-in-one point-of-sale system designed to support businesses of all sizes, from quick-service restaurants (QSRs) to retail shops and full-service establishments. This versatile platform goes beyond payment processing, offering tools for inventory tracking, employee management, customer engagement, and real-time reporting. 

Clover POS systems are built to enhance efficiency, improve customer experiences, and streamline operations, empowering businesses to thrive in today’s competitive market.

Key Features and Benefits of the Clover POS 

• Tailored for Quick-Service Restaurants (QSRs)
  
  
  • Fast Order Processing: Streamlined, user-friendly interface enables quick order entry, reducing wait times and improving service efficiency.
  • Customization: Easily modify menu items, adding options like toppings, substitutions, or specials to adapt to customer preferences and seasonal changes.
  • Online Ordering Integration: Seamlessly integrate with online ordering platforms, expanding reach and offering customer convenience.
  • Kitchen Display System (KDS): Instantly send orders to the kitchen, improving communication and reducing errors, even during peak times.
  • Inventory Tracking: Real-time inventory management helps prevent overstocking or running out of items, reducing food waste and improving stock control.
  • Reporting and Analytics: Access real-time data on sales, peak hours, popular menu items, and profit margins to inform decisions and optimize staffing.
  • Payment Flexibility: Enable secure, fast payments with contactless options, enhancing the customer experience and reducing transaction times.
• Tools for Full-Service Restaurants
  
  
  • Table Mapping: Efficiently map and manage tables to optimize floor layouts, improve guest flow, and enhance organization.
  • Self-Service Kiosks: Allow customers to place and customize orders, increasing order accuracy and boosting ticket values through upselling and cross-selling.
  • Integrated Workflow: Sync orders across all devices, ensuring accuracy and reducing food waste, while cutting operational costs.
  • Employee Management: Simplify payroll, track employee performance, and manage tip distribution for improved staff coordination and operational efficiency.
• Tools for Retail Businesses
  
  
  • Barcode Scanning: Quickly process sales and manage inventory with built-in or external barcode scanners, ensuring operational efficiency.
  • Inventory Management: Categorize and track inventory in real-time, keeping stock levels up-to-date and well-organized.
  • Real-Time Reporting: Monitor sales trends and business performance from anywhere using mobile or desktop devices for comprehensive business insights.
  • Flexible Payment Options: Accept multiple payment methods, including swipe, dip, tap, and contactless payments, catering to diverse customer preferences.
  • Customer Engagement: Enhance loyalty and drive repeat business with personalized loyalty programs, email promotions, and targeted offers based on customer data.
• Clover Flex: Portable Power for Any Business
  
  
  • Handheld Versatility: Compact, all-in-one device with a 6-inch touchscreen, built-in printer, camera, and barcode scanner for on-the-go service.
  • All-Day Battery Life: Operate without worry, as the long-lasting battery ensures your business stays running throughout the day.
  • Cloud-Based Operations: Manage inventory, track sales, and oversee employee performance from anywhere using Clover's cloud technology.
  • Payment Flexibility: Accept swipe, dip, and contactless payments, including Apple Pay, Google Pay, and QR codes, ensuring customer convenience.
• Advanced Customer Engagement Tools
  
  
  • Loyalty Programs: Create customized loyalty programs that reward frequent visits, encourage repeat purchases and foster long-term customer relationships.
  • Promotions and Offers: Send personalized promotions via email or text to keep customers engaged and informed about new products and services.
  • Digital Gift Cards: Offer convenient gift card options available for purchase both online and in-store, expanding your customer base and creating an additional revenue stream.
• Kitchen Display System (KDS)
  
  
  • Consolidated Orders: Streamline operations by consolidating in-house and third-party orders into one system, reducing confusion and improving efficiency.
  • Real-Time Fulfillment Tracking: Track prep times, order statuses, and fulfilment accuracy with built-in monitoring tools for smoother kitchen operations.
  • Durability: Designed for the harsh kitchen environment, with anti-glare, anti-fingerprint screens and high-temperature resistance to withstand daily use.
• Clover Station Solo and Duo
  
  
  • Station Solo: A 14-inch high-definition touchscreen with a cash drawer and printer, ideal for managing inventory, staff, and payments from a central location.
  • Station Duo: Dual-screen setup with an 8-inch customer-facing display for quicker checkout, allowing customers to confirm orders, redeem rewards, and provide tips.
  • End-to-End Security: Secure payment processing and encryption to ensure the protection of both business and customer data.
  • Customizable System: Combine Clover devices and accessories to create a tailored POS solution that meets the unique needs of your business.

These powerful features make Clover POS a comprehensive solution for businesses in various industries, from quick-service to full-service restaurants and retail, ensuring enhanced operational efficiency, excellent customer experiences, and revenue growth.

Support

Clover provides extensive support to ensure businesses succeed with their POS system:

• 24/7 Customer Support: Access expert help via phone, email, or live chat anytime.
• Online Resources: Explore a wealth of tutorials, FAQs, and community forums to address common questions.
• Personalized Onboarding: Receive tailored assistance for seamless system setup and staff training.

Clover's robust support, combined with its powerful features, ensures businesses can focus on delivering exceptional customer experiences while improving operational efficiency.

1. Crunchtime: Operational Intelligence

Crunchtime is an industry-leading operations management platform tailored for multi-unit restaurants. It is designed to help businesses operate efficiently, grow confidently, and deliver exceptional customer experiences. 

By addressing key operational challenges such as inventory management, labour optimization, and compliance, Crunchtime empowers restaurant brands to focus on delivering quality service while reducing operational costs.

The platform offers a unified solution, integrating with critical systems like point-of-sale (POS), accounting, and HR to streamline workflows and centralize operational data. Whether managing multiple franchise locations or scaling rapidly, Crunchtime ensures consistency, compliance, and efficiency across the board. 

Key Features and Benefits of Crunchtime’s POS

• End-to-End Inventory Management
  
  
  • AI-Powered Sales Forecasting: Leverages sales data to predict inventory needs, minimizing waste and preventing shortages.
  • Streamlined Workflow: Consolidates inventory tasks like counts, ordering, and reconciliation in a single platform, simplifying processes.
  • Cost Control: Provides insights into food usage and costs, allowing for smarter spending and waste reduction.
  • Comprehensive System: Ensures accuracy and efficiency in inventory management, reducing food costs while optimizing stock levels.
• Labor Management and Scheduling
  
  
  • Optimal Staffing: Uses data to schedule the right number of employees during peak and non-peak hours, improving service and cost efficiency.
  • Time-Saving Scheduling: Automates schedule creation, simplifying manager-staff communication for faster approvals and adjustments.
  • Labor Compliance: Automates compliance with local labour laws, reducing penalties and promoting fairness in scheduling.
  • Balanced Workforce: Helps maintain excellent service standards while controlling labor costs, and optimizing the workforce.
• Operations Execution
  
  
  • Standardized Protocols: Creates and enforces consistent procedures for opening, closing, food safety audits, and brand guidelines across locations.
  • Quick Issue Resolution: Real-time alerts and corrective actions help address operational challenges immediately.
  • Enhanced Compliance: Ensures food safety and public health standards are met across all locations, improving customer trust and reducing risks.
  • Consistency: Streamlines operational tasks, allowing restaurant managers to focus on guest experience and maintaining high standards.
• Learning and Development
  
  
  • Rapid Onboarding: Accelerates employee training, making new hires shift-ready in a shorter time frame.
  • Employee Retention: Engages employees with ongoing training and skill development, reducing turnover.
  • Manager Development: Provides leadership training to cultivate growth within the management team.
  • Stronger Teams: Supports employee growth and reduces turnover through comprehensive training and development opportunities.
• Operational Intelligence
  
  
  • Real-Time Data: Access to up-to-the-minute data on food and labour costs, compliance status, and training progress.
  • Performance Analytics: Compare store performance to identify high-performing locations and areas that need improvement.
  • Comprehensive Reporting: Offers a reliable source of truth for operational data, assisting in informed decision-making.
  • Data-Driven Decisions: Provides restaurant leaders with deep insights to optimize operations and strategize effectively.
• Seamless Integrations
  
  
  • POS and Accounting: Syncs employee schedules, inventory, and sales data for increased accuracy and efficiency.
  • Vendor Relationships: Simplifies purchase orders, invoicing, and supplier data management, keeping vendor relationships organized.
  • HR and Payroll: Ensures accurate employee data and payroll compliance with two-way synchronization.
  • Custom Integrations: Allows integration with business intelligence systems or other specialized tools through APIs.
  • Unified Tech Ecosystem: Reduces redundancies and enhances operational flow by centralizing data and integrating existing systems.

By integrating these features, Crunchtime streamlines restaurant operations reduces costs, ensures compliance, and boosts efficiency—empowering restaurants to provide excellent customer service and improve profitability.

Support

Crunchtime provides comprehensive support to ensure seamless implementation and long-term success for its clients:

• Proven Integration Process: A structured, step-by-step process to integrate Crunchtime with your existing systems, ensuring a smooth transition and strong ROI.
• Dedicated Expertise: A specialized Integrations Services Team with decades of experience supporting customers globally.
• Flexible Options: APIs and custom integrations tailored to fit each brand’s unique requirements.
• Ongoing Assistance: 24/7 support via phone, email, and chat, as well as access to tutorials, webinars, and a knowledge base.

With Crunchtime’s dedicated support team and proven methods, restaurant brands can focus on delivering great customer experiences while scaling confidently.

1. TouchBistro POS: Designed for Fast-Paced Restaurants

TouchBistro POS is an all-in-one solution tailored specifically for quick-service restaurants (QSRs), combining front-of-house, back-of-house, and guest engagement tools into a single, easy-to-use platform. 

Designed to help restaurants deliver exceptional service at high speed, TouchBistro enables businesses to reduce wait times, fulfil orders accurately, and increase profit margins. This system is ideal for fast-paced environments where efficiency, customer satisfaction, and streamlined operations are critical.

Key Features and Benefits of TouchBistro’s POS

Increase Sales

1. Smart Upselling Tools: TouchBistro helps increase revenue with upselling prompts that guide staff to suggest premium add-ons, sides, and high-margin items during the ordering process. This ensures your team is consistently promoting menu items that boost your average check size.
2. Loyalty Program Integration: Drive repeat business with a fully integrated loyalty program that rewards customers both in-house and online. This seamless experience encourages consistent engagement, helping you build a base of loyal regulars.
3. Commission-Free Online Ordering: Expand your revenue streams by accepting takeout and delivery orders directly from your website, social media platforms, and the TouchBistro Dine discovery platform. Unlike third-party services, TouchBistro ensures you keep 100% of the profits, making it a cost-effective solution for online orders.
4. Targeted Marketing Campaigns: Leverage data insights to create campaigns tailored to customer preferences and behaviour. For instance, highlight best-selling dishes or incentivize purchases during off-peak hours with special discounts.

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Deliver a Great Guest Experience

1. Handheld POS for Line-Busting: TouchBistro’s mobile POS allows staff to take orders and payments directly at the table or while guests are in line. This keeps queues moving quickly and reduces wait times, ensuring guests have a smooth, efficient experience.
2. Order Accuracy with Confirmation: Eliminate errors by letting guests confirm their orders before they are sent to the kitchen. This reduces costly mistakes, enhances satisfaction, and builds trust.
3. Comprehensive CRM Tools: The system tracks individual customer preferences, making it easy to offer personalized service. For example, servers can suggest a diner’sfavouritee dish or recommend items based on past orders, creating memorable dining experiences.
4. Dietary and Customization Features: Accommodate customer needs with ease by allowing servers to customize orders for dietary restrictions or preferences, such as vegan options, gluten-free meals, or extra sauce.
5. Real-Time Menu Sync: Changes to menu items, promotions, or prices are instantly synced across all platforms, ensuring a consistent and reliable guest experience both in-house and online.

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Save Time and Money

1. Advanced Reporting and Analytics: Make data-driven decisions with over 50 real-time reports on key metrics like sales trends, customer behaviour, and labour costs. Use these insights to optimize menu offerings, adjust pricing strategies, and identify areas for improvement.
2. Inventory Management Integration: Keep food costs under control with real-time inventory tracking. The system helps you monitor ingredient levels, minimize waste, and streamline reordering processes.
3. Labour Cost Optimization: TouchBistro’s labour management tools allow you to forecast staffing needs based on sales trends and traffic patterns. This ensures you’re scheduling effectively and avoiding unnecessary overtime expenses.
4. Cloud-Based Accessibility: Stay connected to your restaurant’s operations no matter where you are. With cloud-based reporting, you can access critical business data and insights anytime, from any device.
5. Cost-Efficient Payment Processing: Accept payments in all formats (cash, credit, contactless) with transparent pricing and offline functionality. Even during internet outages, you can continue processing transactions without interruptions.

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Core POS Features

1. Menu Management Software: Quickly create, edit, and organize multiple menus for dine-in, takeout, and delivery. With easy scheduling, you can automate the launch of seasonal menus, promotions, or limited-time offers.
2. Streamlined Kitchen Operations: Orders are routed to specific kitchen stations based on menu items, ensuring accuracy and efficiency in the back-of-house workflow. This reduces delays and keeps service running smoothly.
3. Offline Mode for Continuity: Even during internet outages, TouchBistro’s offline mode allows you to take orders, send them to the kitchen, and process payments seamlessly, ensuring uninterrupted operations.
4. Data Integration for Accounting: Export financial data and daily reports for integration with accounting software, saving time and ensuring accuracy in bookkeeping.
5. Customizable Reports: Design reports tailored to your specific needs, whether it’s monitoring staff performance, identifying top-selling items, or tracking customer preferences. This level of customization empowers you to act quickly and effectively.
6. Integrated Payments System: TouchBistro supports cash, dip, tap, and swipe payment methods, offering flexibility to customers while providing predictable processing costs for your business.

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Support

TouchBistro ensures seamless implementation and ongoing assistance for their POS system with a comprehensive range of support options:

• 24/7 Customer Support: Dedicated support via phone and email to help resolve any issues promptly.
• Onboarding Assistance: Personalized onboarding ensures businesses can quickly integrate the POS into their operations.
• Knowledge Base and Community Forums: A robust library of resources, tutorials, and forums is available for self-service learning and troubleshooting.
• Software Updates: Regular updates keep the system running efficiently, with access to the latest features and functionalities.

TouchBistro POS empowers quick-service restaurants to optimize their operations, improve customer satisfaction, and maximize profitability, all while offering an intuitive and reliable system supported by exceptional service.

1. Lavu POS: Affordable and Easy to Use

Lavu POS is an iPad-based point-of-sale system designed to meet the unique and dynamic needs of the food and beverage industry. Whether you run a food truck, bakery, fine dining restaurant, fast food outlet, or café, Lavu’s powerful and easy-to-use platform helps streamline operations, boost efficiency, and enhance the overall guest experience.

By eliminating downtime and simplifying tasks like inventory management, menu updates, and payment processing, Lavu empowers restaurant owners to focus on their passion—delivering great food and service. With robust features like self-ordering kiosks, loyalty programs, and integrations with third-party platforms like Uber Eats, Lavu provides all the tools you need to take control of your business and unlock higher profitability.

Key Features and Benefits of Lavu’s POS

1. Comprehensive Restaurant Management Solutions

• iPad POS: A sleek and customizable interface that makes order-taking and processing faster and more intuitive. Both staff and guests benefit from a user-friendly design that enhances service efficiency.
• Dual Pricing: Offers both cash and card payment options, saving you and your customers money by reducing transaction fees.
• Delivery Capabilities: Set up commission-free online ordering and food delivery directly through your restaurant’s website, keeping profits in your pocket.

2. Optimized for Quick-Service Restaurants (QSRs)

• Self-Ordering Kiosks: Speed up service by allowing guests to place orders independently, keeping lines moving and reducing wait times.
• Online Ordering Integration: Orders placed online sync seamlessly with your kitchen display system, enabling smooth preparation for pick-up and delivery services.
• Order Customization: Allows customers and staff to easily tailor orders with add-ons, combos, and modifications.

3. Advanced Operational Tools

• Inventory Management: Monitor stock levels, track ingredient usage, and know exactly when to reorder, minimizing waste and maximizing efficiency.
• Employee Management: Track clock-ins and performance metrics, helping you optimize schedules and reward top-performing team members.
• Menu Management: Easily update your menu, test new offerings, and analyze item sales from anywhere.

4. Customer Engagement and Loyalty

• Loyalty Programs: Build strong customer relationships with customizable rewards programs that keep guests coming back for more.
• Actionable Insights: Use data-driven insights to create targeted promotions and optimize your marketing efforts.

5. Seamless Integrations

• Lavu integrates with platforms like Uber Eats, QuickBooks, and other third-party software to streamline operations, boost revenue, and simplify accounting.

6. Secure and Reliable Payment Processing

• PCI-Compliant Gateway: Safeguard transactions with a secure payment system that functions even during internet outages.
• Cash Discount Programs: Offset up to 99% of credit card fees, saving money for your business and encouraging cash payments.

7. Easy Setup and Scalable Design

• Lavu is scalable for businesses of all sizes, from food trucks and independent restaurants to large franchises. The system grows with you, offering flexibility for changing business needs.

Support

Lavu’s support team is dedicated to ensuring a seamless experience for every user. They offer:

• 24/7 Customer Support: Access technical assistance via phone, chat, or email whenever you need it.
• Onboarding and Training: Lavu’s onboarding coordinators guide you through the setup process step by step, ensuring a smooth transition to their platform.
• Simple Setup: The system is designed for easy installation, minimizing downtime and allowing you to focus on your business.
• Comprehensive Resources: Explore tutorials, FAQs, and online guides to maximize the value of your POS system.

Lavu POS is more than a tool; it’s a partner in your restaurant’s success. With features to streamline every aspect of your operations and unmatched support, Lavu ensures that your business runs smoothly—no matter the challenges.