Redcat Help Centre
Go to Customer Portal
Sign in
Polygon POS
Polygon POS
Overview
Navigation
General POS Functions
Open orders
Loyalty
Payments
Management functions
Time & Attendance
Integrations
Configuration
Customer Facing Display
Troubleshooting
Label Printers
Paperless Kitchen
Basic Use
Advanced Functions
Configuration
Printing
Digital Sales Channels
Redcat Ordering Engine
Delivery
Customisable Rules
Item Availability
Kiosk
Asset Guides
Payments
Integrations
Loyalty & Marketing
Loyalty Program
Advanced Loyalty Management Functions
Coupons
Promotions
Gift Cards
Communications
Analytics
Customer Experience
Asset Guides
Loyalty Portal
Polygon Central
Finance Integrations
Inventory Integrations
Security
Report Builder
Helpdesk
Stellar
Communication
Reporting
Menu Management
POS Management
Classes & Categories
Basic PLU Management
Advanced PLU Management
Auto Bundling
Bulk Update Tools
Customisable Rules
POS Network
Access
Reporting
Cloud File Transfer - Images, Reports, Import Files
Advanced Tax Management
Legacy POS
KMS
Payments
Internal Processes
Back to home
Redcat Help Centre
Polygon POS
Polygon POS
Overview
Navigation
General POS Functions
Open orders
Loyalty
Payments
Management functions
Time & Attendance
Integrations
Configuration
Customer Facing Display
Troubleshooting
Label Printers
Paperless Kitchen
Basic Use
Advanced Functions
Configuration
Printing
Digital Sales Channels
Redcat Ordering Engine
Delivery
Customisable Rules
Item Availability
Kiosk
Asset Guides
Payments
Integrations
Loyalty & Marketing
Loyalty Program
Advanced Loyalty Management Functions
Coupons
Promotions
Gift Cards
Communications
Analytics
Customer Experience
Asset Guides
Loyalty Portal
Polygon Central
Finance Integrations
Inventory Integrations
Security
Report Builder
Helpdesk
Stellar
Communication
Reporting
Menu Management
POS Management
Classes & Categories
Basic PLU Management
Advanced PLU Management
Auto Bundling
Bulk Update Tools
Customisable Rules
POS Network
Access
Reporting
Cloud File Transfer - Images, Reports, Import Files
Advanced Tax Management
Legacy POS
KMS
Payments
Internal Processes
Polygon POS
Documentation on how to use all functions available in Polygon POS.
Google Map API Keys
Geo Shape validation at Polygon POS (Overview)
Geo Shape validation at Polygon POS (User Guide)
Overview
New Features & Changes
Retired Features in Polygon POS
Navigation Overview
Polygon POS overview webinar
Quick Reference Guide
See more
Navigation
The Sales Items Window
The Programmable Keys (Product Keypads)
The Numerical Key Section
The Sale Screen
The Toolbar
Logging On
See more
General POS Functions
Customer Lookup at POS
Position Ordering (User Guide)
Using Conversational Ordering (QSO) Mode
Elements of the Conversational Ordering Window
Using Customer Driven Conversational Ordering
Managing Bundle PLUs at POS
Using POS Driven Conversational Ordering Mode
Understanding Discounts
PLU Quantity Levels: Setting Levels at POS
Position Ordering (Overview)
Payment Status on Production Output
Payment Status on Production Output - Configuration
Round Up For Charity
PLU Lookup at POS
See more
Open orders
Floorplans
Moving items between tables
Accessing the Table Floorplan
Loyalty
Adding customer details to a sale
Processing Loyalty Transactions
Processing Member Coupons
Coupon redemption
Loyalty Offline Mode
See more
Payments
Split Billing
Finalising a Sale
Dojo Payments Integration (User Guide)
Processing Gift Card Transactions
Multiple Settlement Mode (Bistro Mode)
Dojo Payment Integration (Overview)
Split Billing (video)
Issuing a refund
Multiple media type payments
Tipping: Settings & Reporting
Windcave Payment Integration (Overview)
Windcave Payments Integration (User Guide)
Adyen: EFTPOS Interface Guide
Adyen: Payment Account Reference (PAR)
Drive-Through: Advanced Adyen Eftpos Configuration
See more
Management functions
Accessing POS Reports
End of Day - Reconciling and Resetting POS Sections
End of Day - Reconciling & Resetting the POS
Device Redirection
End of Day - Blind Balancing
Resending Sales Resets
Applying Updates
Online Settings
Clearing Sales & Issuing Refunds
Time & Attendance
Processing updates into the POS
POS User Security Roles
Accessing reports on the POS
End of Day (video)
Manage online settings at POS
Automatic Daily Sales Resets (Overview)
Automatic Daily Sales Resets (User Guide)
Automatic Daily Sales Resets (Setup Guide)
See more
Time & Attendance
Managing Shifts
Time and Attendance
Resetting Timesheets
Integrations
Fusion Customer Ordering Display Integration (User Guide)
Drive-Through Car Identification (User Guide)
Drive-Through Car Identification (Overview)
Fusion Customer Ordering Display Integration (Overview)
SevenRooms Integration
Hendricks Drive-Through Integration (Overview)
See more
Configuration
Resizing Polygon POS
POS Default Sale Types (User Guide)
POS Default Sale Types (Overview)
Printer Sets (User Guide)
Printer Sets (Overview)
Printer Sets (Setup Guide)
Including QR Codes on Customer Receipts
Printer Sets - Live Label Printing
See more
Customer Facing Display
Customer Facing Displays (Overview)
Customer Facing Displays (User Guide)
Troubleshooting
Cancelling All Failed Print Jobs
Redirecting a Print Job
Print Jobs Management
POS Health Dashboard
Filtering the Print Jobs List
Cancelling a Print Job
Reprinting a Print Job
See more
Label Printers
Using Label Printers at POS
Printing QR Code on Labels for Drink-Making Machine (Overview)
Printing QR Code on Labels for Drink-Making Machine (Setup Guide)