This document provides information about the Catering sale type available for use with Online Ordering.
Other Considerations for Catering
Upcoming Catering Orders Report
Overview
Catering is a sale type designed for use with future-dated ordering and is available for both web and app in conjunction with a Polygon POS installation.
Like future dated ordering, customers will be able to enter online orders to be collected at a date and time in the future, however, there can be a different window for the number of days in advance for which a catering order can be entered.
Cutoff Time Rules are utilised to determine how far in advance a customer needs to enter a Catering order – for example, you may require that a Catering order be entered before 3pm on the day prior to collection. You can learn more about Cutoff Time Rules here.
An Upcoming Catering Orders report is available from Polygon Central.
Prerequisites
Future Dated Ordering and Catering are only supported by Polygon POS.
You may need to confirm with your Redcat contact that all configuration settings are enabled to facilitate Catering.
These options are not generally exposed to Admin users.
Settings are located:
Configuration | Ordering | Future Ordering
Configuration | Mobile App
Configuration | Web Ordering App
You will need to have Future Dated Ordering enabled.
You should consider how many days in advance you want your customers to be able to enter Catering orders (this may be different from the advance window you have specified for Future Dated Ordering [pickup sale type]).
You will need to have the Catering sale type added to the Mobile and Web Ordering apps as appropriate.
Other Considerations for Catering
There is other functionality you may wish to consider when setting up your Catering offering.
- You can utilise the Provider Min Order rules to enforce the minimum order for the Catering sale type.
- Catering orders will be affected by any Order Lead Time Rules where the programmed criteria match the order.
- A service fee can be added to Catering orders if desired using the Order Service Fees section
Upcoming Catering Orders Report
To assist with the logistics of staffing, ordering ingredients and supplies, and fulfilment of catering orders, a report is available that lists the items in upcoming orders.
The report defaults to all stores, for orders to be collected from today onwards.
The report criteria can be adjusted in the usual manner. More information on reports can be found here.
To access the report:
- Log in to Polygon Central
- Choose Reports from the menu, then Ordering Reports.
- Select Upcoming Catering Orders from the Select a report drop-down
Related Functionality
You can find information on the related functionality mentioned in this article below.
Article Change Log
| Date | Record of Changes | Author |
|
June 2024 |
Updated to include Related Functionality section. |
S Black |