Customer Facing Displays (Overview)

This article is the product overview for Customer Facing Displays programmed in Polygon Central and available for use with Polygon POS.

Summary

Use Cases

Prerequisites

Would you like to use Customer Facing Displays?

Related Functionality

Related Articles



Summary

The Customer Facing Display (CFD) aims to enhance the customer's ordering experience in restaurants.  It is positioned behind the POS and faces the customer to provide real-time order information, increasing order accuracy and reducing errors.

The CFD also promotes upselling and cross-selling opportunities by displaying marketing assets, which helps increase sales and revenue. 

The CFD can be controlled using a user-friendly interface and customisable settings that can be easily managed from Polygon Central, making it a versatile solution for all businesses. 

summary



Use Cases 

Any ongoing situation where you wish for the customer to have visibility of the sale as it is entered while also presenting them with marketing material.



Prerequisites

To utilise Customer Facing Displays, the following versions are required.

Polygon POS Management: 2304.5.1 or later
Polygon POS Terminal: 2304.6.1 or later
Polygon Customer Display: 1.0.0 or later
Polygon Central: 2.0.380 or later

Clients wishing to utilise Customer Facing Displays must:
  • have a Polygon POS installation at the store 


Would you like to use Customer Facing Displays?

To see how you can utilise this functionality in your business, contact your account manager or contact us at 1300 4 REDCAT. 


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Further information can be found in the following articles.

 

 

Article Change Log

Date Record of Changes Author

April 2023

First publication of this article.

STB