Do you want to use Discretionary Service Charges?
Summary
Common practice in the UK restaurant industry is the addition of a Discretionary Service Charge (DSC) to the bill when table service is provided.
The DSC can be configured for application as a calculated percentage of the subtotal of the bill or as a set amount. Businesses may choose to have the POS automatically apply the DSC if a sale meets the programmed criteria, or it can be manually applied by the POS staff if required.
A DSC can be removed from the sale by the POS staff at the request of the customer.
Use Cases
This functionality is suitable if you need:
- the ability to automatically apply a pre-configured Discretionary Service Charge to sales of specific Sale Types and/or specified days of the week.
- the ability for POS staff to remove an automatically applied Discretionary Service Charge if requested by the customer.
- the option for POS staff to manually apply a Discretionary Service Charge to a sale.
Prerequisites
This functionality is available to clients with Polygon POS installations.
The software versions required are:
Polygon POS Management: 2503.13.1 or later
Polygon POS Terminal: 2503.11.1 or later
Do you want to use Discretionary Service Charges?
To learn more about using this functionality, contact your account manager or get in touch with us at the numbers below:
Australia 1300 4 REDCAT (1300 473 322)
UK Toll Free 808 0808 189 3396.
Related Functionality
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Related Articles
More detailed information on Discretionary Services Charges can be found in the following articles.
Article Change Log
| Date | Record of Changes | Author |
|
March 2025 |
First publication of this article. |
S Black |