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      3. Configuration

      Including QR Codes on Customer Receipts

      receipt with qr codeIf your POS Printer is capable of rendering a QR code, you may choose to add them to the customer receipts issued by your POS.
      QR Codes provide an opportunity to direct customers to your marketing materials and open further lines of communication.  For example, you may include a QR code which, when scanned, will take your customer directly to the registration page for your loyalty program.  Another use case could be a link to a form to collect customer feedback.
      A QR code with accompanying explanatory text may be included:
      • in the header section of the receipt
      • in the footer section of the receipt
      • in both the header section and the footer section of the receipt.
       
       

      Prerequisites

      Software versions

      This feature is available only for Polygon POS.
      The minimum versions required are:
      • Polygon POS Management:  2401.11.1
      • Polygon POS: 2401.17.1

      Supported Printers

      Redcat has tested this functionality with the following supported printers:

      • Epson TM-82II
      • Epson TM-T82III
      • Epson TM-M30II
      • Element RW60
      • Element RW80L
      • Bixolon SRP-350
      • Bixolon SRP-E300
      • Citizen CT-S310
      • Citizen CT-D150


      Polygon POS Management Configuration Settings

      Configuration settings are applied in the Polygon POS Management database to determine:

      the location of the QR code on the receipt (header or footer)

      • the URL that the QR code will link to
      • any text that will print above the QR code on the receipt (up to two lines)
      • any text that will print below the QR code on the receipt (up to two lines)

      To do this:
      • Access Polygon POS Management
      • Access the POS Location Settings (or Default Location Settings as appropriate)
      • Navigate to POS Terminal Settings | Printing | Receipt Dockets
      • Complete the Complete Header QR Code and/or Complete Footer QR Code details as appropriate
        • You may have two lines of text printed either above and/or below the QR code.  When entering the text, separate each line with a pipe (|) character.

      pos location settings

      You can find more about accessing and entering the required configuration settings here.


      Receipt Printer Model Assignment

      If the exact make and model of a supported printer is not listed in the Device Model drop-down list when programming the receipt printer in Polygon POS Management | POS Network File, choose instead:

      • Epson - QR Code Capable
      • Bixolon - QR Code Capable
      • Citizen - QR Code Capable
      • Element - QR Code Capable

      Notes

      POS printer makes/models not in the supported printers list that are capable of rendering a QR code may operate correctly with the assignment of one of the above QR Code Capable profiles, although Redcat does not guarantee this.

      Other printer models would need to be tested for suitability prior to implementation.

      You can learn more about including Receipt printers as peripherals in your POS Network here.



       

       

      Article Change Log

      Date Record of Changes Author

      December 2023

      First publication of this article.

      S Black