Position Ordering (Overview)

Position ordering in Polygon POS allows staff to assign menu items entered for a table to a 'seat' or specific position at the table.

Summary

Key Features

Pre-requisites

Use Cases

Would you like to use Position Ordering?

Related Functionality

Related Articles


Summary

Position Ordering allows the allocation of dishes to the customer’s position around the table, and shared plates can be assigned to the table as a whole. The allocation of the seats can be easily entered and modified at the POS, with the information accessible in the production dockets and customers’ receipts.

At the end of the meal, customers can split the bill and pay for their allocated plates or the entire table. The share plates can be divided evenly across all seats or split across specific seats.


Key Features

The Position Ordering feature was designed for restaurants offering table service.  In that situation you can:

  • enter items against a seat position at the table
  • allocate items as 'shared'
  • see the seat position for each item
    - at POS
    - on KMS
    - on printed production dockets
    - on customer receipts
  • allow diners to
    - pay for items linked to their seat(s) including an appropriate portion of shared dishes
    - split the bill across all seats, including shared dishes
    - finalise the entire sale

This process allows venues to provide a more personal experience for the diners by reducing the mix and friction that can occur when the food arrives at the table and the end of the meal when payment is made. 


Use Cases

This functionality is designed to meet the following use cases:

  • record items against seating positions for table service
  • have POS output and production output clearly display items against seats

Pre-requisites

Position Ordering is only available for clients with a Polygon POS installation at the restaurant.


Would you like to use Position Ordering?

To see how you can utilise Position Ordering in your business, contact your account manager or get in touch with us at 1300 4 REDCAT.


Related Functionality

If you are a Table Service restaurant, you may also be interested in:

Table Booking - Seven Rooms Integration


Related Articles

Further articles that relate to Position Ordering: