Use the No Sale button to open the cash drawer.
Choose the Admin button on the toolbar.
Enter your password.
Choose End of Day, then the POS Area Reset button
Select Media Type – Cash.
Select the Edit Amount button.
Enter the cash on hand by a) using the individual denominations, b) using the keyboard icon and entering the total amount, or c) use the No Variance button
Choose OK to save.
Repeat the process for any non-integrated EFTPOS media.
When all required media types have been actioned, choose the Reset & Upload Sales button.
Follow the prompts to finalise the reset.
A POS Area Reset Report will be printed.
Close the Admin window

Choose the Sales button from the toolbar.
Ensure the Show Sales - Finalised filter is on
Ensure the Show Sales - OTC filter is on (if required).
Select the required sale and use the Edit Sale button to open.
Note: The Recall Last Sale (keypad button) can be used to retrieve the sale if the sale in question has just occurred.
Choose the Zoom Sale button from the toolbar.
Use the Reprint Production button.
Confirm that you want to issue the reprint.
Close the Zoom Sale window.
Use the Save button to close the sale.

Choose the Sales button from the toolbar.
Ensure the Show Sales - Finalised filter is on
Ensure the Show Sales - OTC filter is on (if required).
Select the required sale and use the Edit Sale button to open.
Note: The Recall Last Sale (keypad button) can be used to retrieve the sale if the sale in question has just occurred.
Press the Pay button.
Use the Clear Sale button to void the sale.
Confirm your action, and enter your password if prompted.

Choose the Sales button from the toolbar.
Ensure the Show Sales - Finalised filter is on
Ensure the Show Sales - OTC filter is on (if required).
Select the required sale and use the Edit Sale button to open.
Note: The Recall Last Sale (keypad button) can be used to retrieve the sale if the sale in question has just occurred.
Press the Pay button.
Press the Process Refund button.
Enter your password.
Select the item(s) to be refunded and assign them to the refund list using the Assign Item, or Assign All buttons.
Press the Pay Refund 1 button.
Choose the Cash media to issue the refund against.
Use the magnifier icon to display a list of the available management accounts, then select the account that the refunded items will be posted to.
Press the Add Credit button.
Now choose Finish to complete the refund.

Choose the Sales button from the toolbar.
Ensure the Show Sales - Finalised filter is on
Ensure the Show Sales - OTC filter is on (if required).
Select the required sale and use the Edit Sale button to open.
Note: The Recall Last Sale (keypad button) can be used to retrieve the sale if the sale in question has just occurred.
Press the Pay button.
Press the Process Refund button.
Enter your password.
Select the item(s) to be refunded and assign them to the refund list using the Assign Item, or Assign All buttons.
Press the Pay Refund 1 button.
Choose the eftpos media to issue the refund against. (You will be offered the original eftpos media or cash).
Use the magnifier icon to display a list of the available management accounts, then select the account that the refunded items will be posted to.
Press the Add Credit button.
Follow the prompts to process the refund on your eftpos pinpad.
Now choose Finish to complete the refund.

Note: Partial refunds are not available with Adyen pinpads. You will need to refund the entire payment and reprocess it.

Use the Pay button to access the sale settlement screen.
Choose the relevant Media type.
Enter the Tip amount, or
Enter the Tendered amount and use the Allocate the change amount as tips button.

Note: tips for integrated EFTPOS should be applied by the customer using the EFTPOS pinpad.

This is the keypad that the POS will automatically display each time the software is opened.

Choose the Admin button on the toolbar.
Enter your password.
Choose Upload/Resend, then the Resend Sales button
Highlight the sales file(s) that need to be sent. You can select multiple files if you enable the Enable multiple file selection option.
Use the Upload Selected button.
Confirm that you want to resend the files by choosing the Send button on the confirmation message.
Once the files are uploaded, choose OK on the confirmation message.
Use the Close button to exit the Admin section.

Choose the Admin button on the toolbar.
Enter your password.
Choose Reports
The list of available reports are divided into Trading Reports and Staff Reports.
Select the relevant report and use the Select button to run.
Enter the relevant details on the Report Selection Criteria if needed and use the Run Report button.
Use the Printer icon to print the report.

Quick Reference Guide