Tipping: Settings & Reporting

This article is designed to provide information on Tipping in Polygon POS.

This article provides information and links on:

• Enabling Tipping for Polygon POS
• Recording Tips at the POS
• Reporting on Tips collected during the trade session

How to Enable Tipping

Some businesses offer the kind of service where tipping is applicable while others do not.  Similarly, a tipping culture is more prevalent in some countries and regions than others.

You will need to enable Tipping within Polygon POS if you want to use this feature.

You then need to decide how you want the system to handle tips:

• Deduct from Cash Takings, or
• Accrue as a Liability

If you choose to deduct the tips from the cash takings, when the reset is processed in your Polygon POS Management database the value of cash included will have been reduced by the sum of the tips collected by all media types.

If you choose the accrue the tips as a liability, the total value of all media received will be included and the reset balanced by posting to the general ledger liability account Staff Tips Payable when it is processed in your Polygon POS Management database.

Recording Tips at the POS

Any money given by the customer as a tip should always be recorded when finalising the sale specifically as a 'tip' rather than recording an overpayment and letting the POS record it as 'change'.

Reporting on Tips

Your business may choose to collate all the tips and divide them between all the relevant staff members, or the tips may be paid out to the staff member who serviced the sale.  Either way, the POS can provide the reporting you need.

Total Tips

If you need to report on the  tips taken in the current trade session, the value of the total tips included in sales currently in the POS will be shown on:

• POS Area Z-Read Report (run from Admin | Reports | Trading Reports)
• POS Area Reset Report (obtained from the End of Day reset and reconciliation process) 

It should be noted that the system media amounts listed on these reports are inclusive of the tips.  If cash tips have been recorded it is expected that these amounts remain in the cash drawer until the trade session is reconciled and balanced.

Staff Tips

If you need to report on the value of tips applicable to each staff member, from Admin | Reports | Staff Reports you can run:

• Staff Tips Report
  This report lists the value of tips entered against the POS Staff member who finalised the sales.
  
• Staff Media Summary Report
  This report provides a separate section for each staff member and includes the value of payments entered for individual media types including any tips allocated.